1. Introduction

1.1 Participation in this Competition is governed by these terms and conditions (the “Rules”).

1.2 You, as the participant, are encouraged to review the Rules before entering into the Competition and acknowledge that they have been given an appropriate opportunity to do so and that they understand and accept these Rules.

1.3 This competition is operated by Nestlé (South Africa) (Pty) Limited (“Nestlé”) in conjunction with Eyes & Ears Marketing Services CC.

1.4 Your participation in the Competition constitutes acceptance of these Rules and you agree to abide by these Rules.

By participating in this Competition, Participants agree to the rules set out below.

2. This Competition is limited to legal residents and/or legal citizens of the Republic of South Africa. In addition, the following people shall not be eligible to participate in this Competition:

2.1 Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters.

2.2 Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.

2.3 People who are not legal residents and/or legal citizens of the Republic of South Africa.

2.4 Persons under the age of 18 years.

3. The Competition shall commence on the 1st April 2025 and will end on the 31 December 2025 (“Promotional period”). No entries received after the 31 December 2025 will be considered.

4. Competition Mechanics

4.1  To participate in this Competition, participants are required to purchase any of the following:

     •  Any two (2) NESCAFÉ RICOFFY 250g and NESCAFÉ RICOFFY 250g+30g or

     •  one (1) NESCAFÉ RICOFFY 800g

in a single transaction, thereafter, present the till slip/proof of purchase to the promoters/brand ambassadors at the designated area of promotion in store. All positive entries will give the participant a once off chance to spin the wheel.

4.1.1  The participating products are as follows:

     NESCAFE RICOFFY

     a.  NESCAFÉ Ricoffy 250g;

     b.  NESCAFÉ Ricoffy 250g + 30g;

     c.  NESCAFÉ Ricoffy 800g

4.1.2  Failure to produce a till slip if required will result in the Participant unable to participate in the Spin and Win.

4.2  To participate, once promoters have confirmed purchase, the Participant will be invited to spin the wheel. Should the wheel land on a prize, the Participant will receive that prize. Should the wheel land on “Sorry, try again”, the participant will not receive any prize.

4.3 Participants may enter the competition as many times as they wish over the Promotional Period, provided that participants purchase a Participating Product as stated in clause 4.1 each time and have proof of purchase.

4.3.1 All entries from disqualified participants' will be rejected

4.3.2  Only one prize per household and per number / person

4.3.3 All entries will be accepted through face to face interaction with the promoters

4.3.4 Till slips as proof of purchase are only valid for the day of purchase

4.4 Disqualified Participants have an opportunity to call the Nestlé Call Centre on 011 514 6116 or 086 009 6116 between 09h00 - 16h30 Monday to Friday should there be a valid reason, which is accepted by the Promoters, for the disqualified Participants to be allowed to enter the Competition

5. The Prizes

5.1 Participants in this Competition stand a chance to Win:

      Prizes

         5.1.1 Participants in this Competition stand a chance to win one of:

      NESCAFÉ Ricoffy branded merchandise

       •  Cap or

       •  Waist bag or

       •  Bucket hat or

       •  Cooler bag

  OR

      Cash vouchers – Mastercard card loaded with either

       • R250 or

       • R500

6. Claiming your Prize

6.1 The Prizes are instant in nature and in the form of cash vouchers and NESCAFÉ Ricoffy branded merchandise; therefore the winner will receive their cash voucher cards / NESCAFÉ Ricoffy branded merchandise from the promoters at the participating store.

6.2 Valid proof of purchase (till slip) to claim the prize, name and surname. Winners of the cash vouchers will be required to provide their name, surname, ID number and contact number for auditing purposes.

6.3 It is the sole responsibility of the winner to present the correct cell phone number to the promoters in order for the cash voucher to be processed. Therefore, Should the winner provide incorrect cell number. The promoters will not be held responsible.

6.4 It is the sole responsibility of the winner to keep their cash voucher cards safe, should the winner lose their cash voucher cards the promoters will not be held responsible.

6.5 The potential prize winner is not an actual winner until his/her submission is validated and his/her documents are submitted to the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.

7. Promotional Material and Marketing Activities

7.1 The Promoters may require the winners (at no fee) to be identified, photographed and the photograph or related article published on all digital platforms, printed media, or to appear on radio and television, when accepting their prizes and/or after receiving their prize.

7.2 Should this become necessary, the winners may be required to sign a letter of consent and the Promoters shall have the right to use any photographs of any of the winners in perpetuity.

8. General

8.1 The judges’ decision is final, and no correspondence will be entered into.

8.2 The Promoters may require the winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules.

8.3 Should the winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, he/she will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.

8.4 The prize is not transferable, and no substitution or cash redemption of prizes is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.

8.5 The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.

8.6 Prize visuals on any competition and/or promotional materials are for illustrative purposes only.

8.7 By entering, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.

8.8 By entering the competition, you consent to being contacted about your interest in Nestlé [and any additional purpose]. You acknowledge that your personal information will be processed in compliance with the Nestlé Privacy Notice. Any personal information shared with Facebook will also be subject to our Nestlé Privacy Notice, including to auto-fill forms for our ads. You may contact us at any time to manage your information.

8.9 In terms of the data protection laws and Nestlé’s Privacy Notice, Nestlé and/or the Promoters will have to process the following personal information receive directly from you and belonging to you: name; address; email; cell phone or telephone contact details; and certain preferences about you (where and if applicable). Your personal information will be shared on a need to know basis with certain third parties, for the purposes of giving effect to this Competition, including lawyers, advertising agencies, auditors, and/or regulators. Whilst we hold your personal information, we will keep it safe and secure until the purpose for holding it has come to an end, whereafter it will be destroyed, and you accept that by entering into this Competition that you agree that we may process your personal information as indicated above.

8.10 For more details on how we may deal with your personal information please see our standard Privacy Notice on our website - https://www.nestle-esar.com/info/yourdata. For any questions or clarifications regarding the processing of your personal information, you may contact us by emailing consumer.services@za.nestle.com or Dial + 27 86 009 6116.

8.11 By entering this Competition, you authorize the Promoters to process the personal information of Participants for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of South Africa data protection legislation and Nestlé’s privacy policy. For any questions or clarifications regarding the processing of the Participant’s personal information, you may contact us by emailing consumer.services@za.nestle.com or Dial 086 0096 116.

8.12 Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall at all times be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise. All publicity and other materials will be the sole property of the Promoters.

8.13 Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 (the “Act”).

8.14 All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.

8.15 The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for: (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.

8.16 The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.

8.17 The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.

8.18 By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize.

8.19 Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.

8.20 Facebook and/or Instagram: This Competition is in no way organized, endorsed or administered by, or associated with, Facebook and/or Instagram. You understand that you are providing your information to the Promoters and not to Facebook and/or Instagram.

8.21 These Rules shall be governed by and interpreted according to the laws of the Republic of South Africa and any Participant and Nestlé consent to the non-exclusive jurisdiction of the High Court of South Africa

8.22 For further information or enquiries please email our consumer services at consumer.services@za.nestle.com or call us on +27 86 009 6116/+27 11 514 6116.