FAQ about Coffee
3 - 6
minutes
Want to find out more about how instant coffee is made? How much caffeine is in instant coffee? Or how you can get one of our famous red NESCAFÉ® mugs?
The answer to these questions and many more can be found below...
What is the caffeine content of your NESCAFÉ® coffees?
Our NESCAFÉ® instant coffees (NESCAFÉ® Gold) contain between 50mg and 90 mg per 2g serve.
What decaffeination process do you use?
Our premium coffee beans are decaffeinated using only water, which naturally preserves the same full flavour and rich aroma that you love from NESCAFÉ®.
Where do your coffee beans come from?
The beans chosen for our NESCAFÉ® coffees come from all over the world including Brazil, Colombia, Papua New Guinea, Kenya, Vietnam, Costa Rica. Our skilled team of blending experts ensure that the quality and flavour of the coffee we produce is consistent, year in year out, despite all the variations that can occur from year to year, region to region, and bean to bean.
What is the difference between Arabica and Robusta beans?
The coffee we drink is made with either Arabica or Robusta coffee beans, or a blend of the two. Arabica coffee beans are known for their vibrant and complex flavours, these beans are loved by coffee connoisseurs because of their smooth taste and delicate aroma. Robusta coffee beans offer a much richer, roastier taste and work really well in coffee blends that are drunk with milk.
What is the vegetable oil in the NESCAFÉ® Sachets?
NESCAFÉ® sachets contain coconut oil.
Are NESCAFÉ® Sachets gluten free?
Yes, NESCAFÉ® Gold sachets (excluding plant-based) and NESCAFÉ® sachets are gluten-free. They do not contain gluten containing ingredients or processed with gluten.
NESCAFÉ® Gold plant-based lattes sachets (Oat, Almond and Coconut) are not gluten free as they either contain, or may contain oat.
Are NESCAFÉ® Sachets suitable for a vegetarian or vegan?
Yes, our NESCAFÉ® Gold sachets and NESCAFÉ® sachets are suitable for vegetarians. But it does contain milk powder, so it won’t be suitable if you follow a vegan diet.
Are NESCAFÉ® coffees Halal?
NESCAFÉ® Gold is Halal certified.
Are your NESCAFÉ® Gold coffee jars recyclable?
Our Nescafé Gold glass jars are recyclable and can be placed in kerbside recycling bins. The lids and foil are no longer recyclable through kerbside in New Zealand and need to be disposed of in your rubbish bin.
Are your NESCAFÉ® coffee cans/tins recyclable?
Our Nescafé coffee cans/tins are recyclable and can be placed in kerbside recycling bins.
The lids and foil are no longer recyclable through kerbside in New Zealand and need to be disposed of in your rubbish bin.
Are your NESCAFÉ® Sachets recyclable?
Our outer cardboard box is recyclable through kerbside. The individual sachets are recyclable through return to store. You can check https://www.recycling.kiwi.nz/ to find a local recycling drop off point.
How many serves are in a jar of coffee?
A standard serve of coffee is approximately 1.7g so in a 100g jar there will be approximately 58 serves, in a 250g jar there will be approximately 147 serves and so on! Our 1.7g standard serve of coffee for a cup is based on adding 170ml of water.
Why does it say on your coffee products “best enjoyed within 4-6 weeks of opening”?
Once coffee has been opened and exposed to the environment the quality can slowly deteriorate. Coffee can lose its freshness, and, if coffee absorbs moisture, it can clump together making it undrinkable.
Therefore, once opened, always store coffee in a cool, dry environment and it’s best to use within 4 to 6 weeks so that you get the best tasting cup of coffee!
Where can I get a NESCAFÉ® Red Mug?
Our famous red NESCAFÉ® Mugs are produced for promotional activities, so best to stay connected with us via our Facebook page where we will be sure to let you know about promotions that may allow you to obtain one of these mugs!
Coffee for every experience
From NESCAFÉ® CLASSIC to our NESCAFÉ® Gold Original to NESCAFÉ® Sachets, we've created coffees for all tastes and occasions.
