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NESCAFÉ & LORRAINE INSTAGRAM PROMOTION


FULL TERMS AND CONDITIONS FOR WEBSITE



These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.

The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1.       Open to UK, CI, IoM and ROI residents aged 18 or over, excluding employees of Nestlé UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.

2. Only one entry per person via the promotional Instagram post only throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive. 

3. No purchase necessary.

4. There are two (2) prizes available to be won in total, each consisting of tour for two adults to the Lorraine studios in London. The prize also includes a travel allowance of £50 for use towards travelling to and from the venue but does not include any accommodation. Any such expenses incurred in taking up the prize will be the sole responsibility of the winners and their guests.

• The studio tour is suitable for adults only. The winners and their guests must be 18 years old or older.
• The tour includes a maximum of four attendees per tour, to be booked four weeks in advance.
• The Promoter will need attendee names and email addresses to share with ITV at least one week before the tour is due to take place.
• Dates for the tour are at ITVs discretion, and ITV reserves the right to amend or move tour dates as necessary.
• The set tour is hosted at the Television Centre and guests would need to arrive for a prompt 8.30am start.
• Dates for tours will be any day of the week (excluding weekends) from Monday - Friday, ITV will advise on date and specific timings when booking. Available times and dates will depend on show commitments for the specific week.
• Guests will be taken into the gallery, Lorraine green room / dressing room and will have the opportunity to watch the show live from the side of the studio floor.
• No photos allowed until the show has gone off air.
• The studio will confirm all arrangements with the winner via the email address provided. Winners will be advised of possible/available dates.
• The Promoter cannot be held responsible for any date and/or venue changes, which are outside its control but will endeavour to manage the prize arrangements to minimise disappointment.
• The prize is strictly non-transferable and cannot not be sold, auctioned, or advertised for sale whether on the internet, in newspapers or elsewhere. Any person found in breach of this clause will be disqualified from participating.
• The winners will receive a cheque for the value of £50 to use towards travel. Once issued the cheque will be the responsibility of the winner and cannot be reissued in the event of loss or damage.
• The winner and guest are responsible for all expenses not expressly stated in these Terms and Conditions as being included as part of the prize. All other costs and expenses incurred from the prize including, but not limited to, meals, additional drinks, merchandise and other gratuities or any other expenses are at the winner’s and their guest’s own cost.
• The Promoter, their agents and the event organiser reserve the right to deny access to participants who arrive late; or deny access or remove, any persons who it deems to be rude or disruptive, or who appear to be under the influence of excess alcohol or any other intoxicating substances.
• The event organizer may require participants to be searched for security reasons. Declining to be searched, abusive, threatening, drunken or other anti-social behaviour, carrying offensive weapons or illegal substances may result in the individual being removed from the event. No cash or other alternative will be offered to prize winners or their guests who are refused entry or ejected in such circumstances.
• The TV studio’s own terms and conditions of entry may also apply.
  •    PLUS:
  •    One of each of the following:
    •               - Nescafé® Vanilla Cookie Dough Latte – 6 cartons (42 sachets)
    •               - Nescafé® Aero® Peppermint Mocha – 6 cartons (42 sachets)
    •               - Nescafé® Quality Street® Green Triangle Mocha – 6 cartons (42 sachets)
  •    The winners will be the first two (2) eligible entries selected at random via by an independent third party from all entries received by the stated closing date. All entries, regardless of entry route, will be pooled into one prize draw for a chance to win the prize.
  •    The prize will be delivered to one address by courier as agreed with the winners.


HOW TO ENTER:

• Participants will require an Instagram account to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have an Instagram account may open one at www.instagram.com, by following the instructions and reading the relevant Terms and Conditions.
• Enter via Instagram by following both @nescafegoldblenduki and @lorraine, liking the promotional post and posting a photo or video on their own Instagram page showing how they enjoy a delicious NESCAFÉ frothy coffee and take a moment for themselves. Posts must include the hashtag #NescafeSayYesToNo and tag @nescafegoldblenduki and @lorraine. Photos/videos must be shared as a grid post/feed. All such posts must be set to ‘Public’ and carry the relevant tag and hashtag to enable the Promoter and/or their agency to gather photos and/or videos for inclusion in the prize draw for a chance to win. Posts should not show or tag another person without their express permission.
The winners will be drawn at random from all valid entries made Instagram by 23:59 on 24.11.24. The winners’ Instagram names will be announced/tagged in the original promotion post within two (2) standard working days of the closing date. The winners will be required to Direct Message the Promoter within five (5) working days of the winner notification with their contact details to arrange their prize.
• By participating entrants understand and agree to their photos and comments being publicly displayed on the @nescafegoldblenduki official and/or @lorraine UK Instagram pages. Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their Instagram account.
I.P. By participating in the Promotion, the prize draw respondents license and grants the Promoter an exclusive, royalty free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish, and display such content for any purpose in any media, without compensation, restriction on use, attribution, or liability. Participants agree not to assert any moral rights in relation to such use where the moral rights in respect of the content are theirs to assert. Participants warrant that any comments or photos are their own, have not been copied, in whole or in part, from any third party and they have full authority to grant these rights.
• Comments/photos/videos must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:

       i. Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;

       ii. Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;

       iii. Be offensive or be about hate;

       iv. Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;

       v. Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;

       vi. Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;

       vii. Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;

       viii. Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;

       ix. Depict, and cannot itself be in, violation of any law.

5. The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any tags from comments or posts that it deems to be distasteful, degrading or will in any way cause offence. Comments should not mention or tag another person except where the entrant has obtained express permission to publicly share that person’s Instagram name. All entries must conform to Instagram guidelines and terms and conditions.

6. The winners will be drawn at random by an independent third party from all valid entries received by the stated closing date across. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Entries (bulk or otherwise) from trade, agencies, third parties, or automated entries are not permitted and will be disqualified.

7. The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.

8. Prize draw closes at 23:59 on 24.11.24. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.

9. The prize draw will take place using an independently verified random computer number generator within two (2) standard working days of the prize draw closing date and the winners notified via Instagram only. The winners will be required to contact the Promoter via a Private Message to provide contact details and make arrangements for their prize to be delivered. Whilst all reasonable steps will be taken to contact the winner, if this cannot be achieved within a further seven (7) working days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winners. If the reserve winner does not respond within 28 days of being notified and after three attempts, the prize entitlement will be withdrawn, and the prize removed from the promotion. On completion of the validation process, the prize will be sent by special delivery post or courier, via a tracked and signed for service, within 28 days of confirmation of the winner’s address.

10. The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavors to minimize the effect to participants to avoid undue disappointment.

11. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

11. The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.

12. The decision of the Promoter in all matters connected to this draw is final and binding.

13. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

14. Promoter reserves the right to verify the winners and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion or won using fraudulent means.

14. Promoter reserves the right to verify the winners and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion or won using fraudulent means.

15. By taking part in the promotion, the winners agree that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only. Such publicity may include, without limitation, the entrants’ name and/or if consent given, image or statements made by entrants concerning the promotion and/or prize obtained as part of the promotion. The winners are not obliged to agree to any such request.

16. Subject to the Promoter’s Privacy Policy which can be found at https://www.nestle.co.uk/en-gb/privacypolicy, the surname and county of the verified winner will be available upon request by sending an email to: consumer.services@uk.nestle.com with the subject line “WINNER’S LIST: NESCAFÉ LORRAINE INSTAGRAM PRIZE DRAW” for a period of three months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. When contacting this email address, your request will be auctioned in line with Nestlé’s Privacy Policy. If the winner objects to their information being published, then they can contact the Promoter by emailing: UKI.Dataprotection@uk.nestle.com with the subject line “WINNER’S LIST: NESCAFÉ LORRAINE INSTAGRAM PRIZE DRAW”. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

17. Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you will still receive emails/messages for this promotion only to let you know if you have won. The surname and county of the verified winners will be made available as set out in the paragraph above and the winners can object to this by emailing: UKI.Dataprotection@uk.nestle.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nestle.co.uk/en-gb/privacypolicy OR https://www.nespresso.com/uk/en/pages/legal. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be auctioned after the promotion has concluded and the winner(s) accepted their prize. Any data obtained via this promotion will be deleted after three (3) months of the promotional end date with the exception of the winner(s) and reserve(s) whose data will be deleted after fulfillment of the prize.

18. No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:

• Any faulty or failed electronic data transmissions. 
• Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.
• Any unauthorized access to the operation of this promotion. 
• Inaccessibility or unavailability of the internet or Instagram, or any combination thereof. 

19. All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.

20. This promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram. Entrants accept and understand that they are providing their information to the Promoter, and that Instagram has no liability for any element of this promotion. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.

21. Any person posting, or seen to be posting, comments to the participating social media pages or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, or fans of the participating brands, or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserves the right to alert Instagram to any such behaviour, which may result in the person’s account being frozen pending investigation.

22. Privacy Policy. As the promotion is run using Instagram, their privacy policy will apply. See above for the Promoter’s Privacy policy.

23. To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via consumer.services@uk.nestle.com.

24. If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

25. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorized intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavor to minimize the effect to participants in order to avoid undue disappointment.



Promoter/’we’: Nestlé UK Ltd, Nestlé House, Haxby Road, York YO31 8TA